Brands Are Not Ready For The Coming Tsunami Of Service Channels – Forbes


Forbes
Brands Are Not Ready For The Coming Tsunami Of Service Channels
Forbes
Has your brand mastered Facebook? Probably. Are you responding to customer concerns through Twitter? It’s likely. But what about all of the new social media channels that are coming out, like Sina Weibo, WeChat, and countless others? There’s a new¬†…

Source: brands – Google News

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